1. Introduction
BXNode Inc. ("BXNode", "we", "us", or "our") is a federally incorporated company in Canada, with operations in Ontario. We are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use our website and services.
2. Information We Collect
Information You Provide
- Contact information (name, email address, phone number, company name)
- Account credentials when you register for our services
- Communications you send to us (inquiries, support requests, feedback)
- Business information necessary to provide our execution platform services
Information Collected Automatically
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, time spent, referring URLs)
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide, maintain, and improve our services
- To communicate with you about our services, updates, and support
- To process transactions and send related information
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
- To enforce our terms of service and protect our rights
4. Data Storage and Security
BXNode's execution platform is designed with a local-first architecture. When you use our execution node, your business data remains in your environment and is not transmitted to our servers. Only execution metadata (timestamps, status, rule identifiers) may be shared with our optional cloud control plane.
We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
5. Disclosure of Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: With trusted third parties who assist us in operating our business (hosting, analytics, customer support)
- Legal requirements: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you have given us explicit permission
6. Your Rights
Under PIPEDA and applicable privacy laws, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete information
- Withdraw consent to the collection, use, or disclosure of your information
- Request deletion of your personal information, subject to legal requirements
- File a complaint with the Office of the Privacy Commissioner of Canada
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, it is securely deleted or anonymized.
9. International Transfers
Your information may be transferred to and processed in countries other than Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your personal information in accordance with applicable privacy laws.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer:
You may also file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.